Customer Success Specialist

Customer Success Specialist
Customer Service Representatives respond to complaints of requests for product information, usually by phone, sometimes in person. They use communication skills and product knowledge in order to take orders, cancel accounts, address complaints and make appropriate changes to resolve problems. Computer skills must be adequate for record keeping, contract negotiations, billing issues and payments. Referrals are made for tech support or customer grievances.

Holand Code

ESA

Field/Cluster:

Business, Finance, Marketing and Sales

Future Jobs Avail:

Education Level:

2

Job Growth (%)

Annual Job Opening

Lowest 10% Salary ($)

22140

Median Salary ($)

33750

Highest 90% Salary ($)

55310
Similar Jobs and Specialties:
Retail Salespersons Travel Agents Demonstrators and Product Promoters Switchboard Operators, Including Answering Service Correspondence Clerks Credit Checkers Eligibility Interviewers, Government Programs Hotel, Motel, and Resort Desk Clerks Interviewers, Except Eligibility and Loan New Accounts Clerks Receptionists and Information Clerks Medical Secretaries